Overview

The innovative ThinkingSuite™ cloud ecosystem combines core unified communications capabilities with a powerful analytics engine and application integration on a single platform.  ThinkingSuite services streamline business processes, enhance collaboration, and allow enterprises to be more responsive to customers. All at a fraction of the cost of legacy on-premise systems.

The ThinkingSuite platform is fundamentally different from legacy on-premise systems.

With on-premise systems, individual business applications exist independently of each other as a series of isolated, walled-off tools. Because they are isolated, and typically based on proprietary software, these tools deliver limited cross-functional value while introducing significant cost and management complexity into the enterprise communications environment.

In contrast, the ThinkingSuite ecosystem delivers:

• Highly-integrated unified communications capabilities - voice, video, mobility, presence, collaboration, and messaging
• A powerful analytics engine which draws data from all of the ThinkingSuite application modules into a comprehensive business intelligence environment to provide a wholistic view of enterprise health
• An open architected platform and library of APIs and connectors to facilitate third-party application and system integration