Thinking Phones uniquely designed network and service delivery model has been architected to interoperate with existing customer and telco carrier infrastructure using a standards based approach. The infrastructure design emphasizes redundancy, availability, and quality, and employs a multi-point of presence (POP) and horizontal scale-out strategy.

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1. Customer Network

Handsets are deployed and use existing data network infrastructure, and network connectivity.

• No PBX is required as all basic and advanced functions found in a traditional PBX are centrally hosted and managed on your behalf.
• Handsets access the Thinking Phones Network via the industry standard SIP, RTP, and HTTP protocols.

Bottom Line - Existing customer network infrastructure can be used to deliver high quality voice communication at a fraction of the cost of maintaining a separate voice network and traditional premises based PBX equipment.

2. Thinking Phones Network

The Thinking Phones Network consists of multiple points-of-presence (POPs). Each POP is strategically positioned in locations with excellent network connectivity and bandwidth across a very large collection of data network providers. Current POPs include Washington D.C. (DCA), Dallas (DFW), and Chicago (ORD). Maintaining multiple POPs allows for the routing of calls to the nearest POP from a network perspective.

• Our network features highly distributed, redundant infrastructure between POPs and within each POP. Each POP can be horizontally scaled to meet any load or demand. Local failover occurs in any one POP if there is a device or switch failure. Geographic failover between POPs occurs in case of a catastrophic POP outage.
• Connectivity in each POP includes:
  
  
  • Multiple direct high capacity circuits to telco carriers / providers.
  • Fully redundant high capacity data connectivity to Tier 1 and 2 data connectivity Providers:
    
    
    • UUNET
    • QWest
    • Level 3
    • Savvis
    • France Telecom
    • ELI
    • And over 150 private peers (including Comcast, RCN, Cox, etc).
• Our Centrally managed advanced features are maintained throughout the distributed infrastructure. (Multi-ringing several handsets on 1 DID, extension dialing between different physical locations, ACD, Call Queues, voicemail, voicemail-to-email integration, conference bridging, etc).

Bottom Line - The highly distributed, inter-connected, and redundant Thinking Phones Network ensures continuous service availability, and the highest level of reliability, and quality. Direct telco carrier connections allow for substantial cost savings as a result of competitive usage rates.