Feature

Description

Standard Features & Services (Polycom™ SP501 Headset)

Direct Inward Dialing (DID) Numbers

Port over your existing numbers or have a block of DID numbers created for each end-user

Voice Mail with
Voice Mail to Email

Globally accessible with forwarding, copy and transfer.  It can even forward a copy to your inbox. 

Music on Hold

Appear like a larger company with contemporary music on hold (optional customization available)

Company Directory by Name

Lists out all of your VCX Enterprise users by name

Global Call Transfer

Transfer a call to internal AND ANY external phone number!

Call Forwarding

Forward your calls to any internal or external telephone and have your calls “follow-you”

Caller-ID

Screen incoming calls! – System will even forward Caller ID info with Call Forwarding enabled.

Simultaneous Ring

Have multiple internal AND external phone numbers ring at the same time

4-Digit Dialing,
Intra-Company

All employees within your VCX Enterprise system are just 4 digits away (and always a free call!)

Saved Call List & Redial

Automatically saves a list of missed, placed and received calls – just like your mobile phone.

3-Way Conference Calling

Jump to a conference call with 2 other phones using our simple interface

Do Not Disturb

Automatically forwards your calls to voice mail

Optional Features & Services

Auto-Attendant &
Auto Call Distribution

Have an auto attendant answer your calls and let the system guide users to internal or external lines.

Fax to Email

Have Thinking Phones setup a phone number that will deliver faxes directly to your email inbox.

Conference Bridge

Robust and competitively priced conference calling for an unlimited number of users

CRM & Back Office Integration

Thinking Phones uses a standards based architecture which allows integration with industry standard CRM applications.