VCX CRM™
Advanced Customer Relationship Management
Outstanding Features, Functionality & Quality, Now More Affordable Than Ever!
Thinking Phone Network's is rethinking how technology can help companies manage customer relationships. Powered by the market leading open source SugarCRM application, Thinking Phone Network's delivers a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance. Supported by deep collaboration and administration capabilities that adapt to how your company operates.
Accessible through any supported web browser, users can choose their own themes to suit their individual tastes, manage multiple information sources via Microsoft Outlook integration and content syndication, and seamlessly access key information. Using VCX CRM translates into a more organized and efficient sales force, which drives greater productivity and more visibility for managers.
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Sales, Marketing, Service and Collaboration
CRM provides Lead, Opportunity and Account Management, Campaign Management, Email Marketing, Case Management and Incident Tracking Activity, Calendar, and Project Management, Pre-built Dashboards. -
Web-Based Management and Reporting in conjunction with CRM
Gain extra control over you business through our web our password protected VCX Customer Portal that will allow you to manage your communication system and view detailed call reports: Customizable Dashboards , Microsoft Outlook Integration, Team Management and Sales Forecasting, Workflow Management and Access Controls.
What will you experience? - VCX CRM™
You will be amazed at how easy and affordable VCX CRM is to implement. Imagine the productivity and growth your company will achieve when you:
- Identify and document the behaviors and techniques that star salespeople employ.
- Achieve the right sales behaviors at the right time from all your salespeople.
- Define sales methodology to implement processes and best practices.
The Virtual Communication Exchange Network™
Thinking Phone networks is one of only a few service providers that have developed our own proprietary Virtual Communication Exchange network featuring multiple points of presence (POP) - each strategically positioned across diverse data network providers.
This highly distributed, inter-connected, and redundant Thinking Phones Networks infrastructure ensures continuous service availability, international coverage and the highest level of reliability, and quality.
VCX CRM Key Features
| Feature | Description |
| Standard Features & Services | |
| Activities Organizer | Schedule Calls, Meetings, Emails and other Tasks |
| Contacts and Accounts | Create new Contacts to develop relationships. Import existing Contacts, or Accounts to manage their activities centrally. |
| Opportunities | Prioritize your opportunities in the Sales Cycle. View by close date, sales stage, dollar amount or sales person |
| Calendar | With Individual and managerial views to see what your sales team is doing daily |
| Leads | Track various Lead sources. Transfer and assign to Sales Force |
| CRM & Back Office Integration | Thinking Phones uses a standards based architecture which allows integration with industry standard CRM applications. |
Is a VCX CRM
Right For Your Office?
Call for Your FREE
Assessment Today!
1-800-890-1553
www.thinkingphones.com
If you have a high-speed internet connection in your office, you may only be one step away from a fully integrated suite of communications applications. Many customers may need to do little more than just plug their Thinking Phone Networks IP enabled phones into their network and log onto the web - that's it!
Call for your Free Business VoIP Ready Assessment
1-800-890-1553

1.800.890.1553
