C3Communicator
Overview:
Instant messaging has firmly established its place in the enterprise as a valuable tool for interaction with coworkers and customers alike. Leveraging this communications medium effectively has traditionally been difficult as organizations struggle with the security, reporting, and management implications of deploying a legacy system. C3Communicator addresses these shortcomings by providing a secure, enterprise messaging solution with integrated reporting. Further, C3Communicator is tightly integrated with Thinking Phone Networks’ telephony platform to deliver real-time application awareness and presence information.
Benefits:
 |
Secure, cross-platform, real-time messaging throughout the enterprise | |
|
Centralized contact lists supporting groups and automatic membership | |
|
Integration with C3Voice for presence, outbound call initiation, and inbound call notification | |
|
Integration with C3CRM and C3Support for event notification |
