ThinkingCommunicator™
Instant messaging has firmly established its place in the enterprise as a valuable tool for interaction with co-workers, customers, and business partners alike. Leveraging the instant messaging communications medium effectively has traditionally been difficult as organizations struggle with the security, reporting, and management implications of deploying a legacy system.
Enter ThinkingCommunicator from Thinking Phone Networks.
ThinkingCommunicator addresses traditional instant messaging shortcomings by providing a secure enterprise messaging solution with integrated reporting. Tightly integrated with the robust ThinkingSuite telephony and business communications platform ThinkingCommunicator delivers:
- Secure, cross-platform, and real-time messaging throughout the enterprise.
- Centralized contact lists supporting groups and automatic membership.
- Real-time application awareness, presence information, outbound call initiation, and inbound call notification.
- Integration with ThinkingCRM and ThinkingSupport modules for event notification.
