OverviewVoice over Internet Protocol (VoIP) technology delivers voice, video and fax communications highly cost effectively over Internet Protocol (IP) networks instead of the traditional public switched telephone network (PSTN). VoIP converts traditional analog voice calls into digital IP signals or packets, utilizes the Internet or private networks to transport the call, then reconverts the call back to a normal analog call at its destination. When provided via an end-to-end Quality-of-Service (QoS) enabled network, call quality mirrors that of circuit-switched calls. ThinkingVoice from Thinking Phone Networks is a cloud-based VoIP service that provides enterprises with a high quality, feature-rich, and scalable alternative to expensive on-premise VoIP systems.
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