One of the great things about video conferencing is its ability to foster and maintain relationships. There’s a reason why Skype, Facetime, and similar apps have become so popular — there’s really no substitute for face-to-face contact. Sure, phone calls can get information across, but they just don’t have that same degree of personal interaction. We are, in many ways, visual creatures.
Organizations are increasingly coming to appreciate the potential offered by these tools, investing in business-grade video conferencing solutions to help remote workers and traveling personnel keep in contact and engaged with the company. But relatively few firms have taken advantage of the fact that video conferencing can offer these same benefits when used in a business-to-business or business-to-customer capacity. With video conferencing, companies can deliver a personal touch to their clients, even from far away.
Case in Point
One great example of the potential of video conferencing for client relations can be found at the Texas-based law firm Brian Loncar & Associates, as highlighted on opposingviews.com. Founded in 1988 in Dallas, the firm has eight offices throughout the state of Texas read more